How Connected Vehicle Data Supports Roadside Assistance

A leading commercial roadside assistance company in the United States reports that they receive over 5,000 calls a day for fleet roadside assistance. That translates to 35,000 calls a week, 147,000 a month and 1.76 million calls for help a year. AAA roadside assistance offers battery replacement if you request a battery from a technician. AAA can cover the labor to replace a battery but you’ll pay for the cost of the battery itself. Mechanical labor can include battery jump-starts and installation, spare tire assistance and labor to fix minor mechanical or electrical issues. You may pay $50 to $100 to get any of these services depending on your vehicle and the area where you broke down. State Farm and Progressive cover towing to the nearest repair facility, but you pay for extra mileage if you want your car towed to a different location.

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But there are a lot of companies and organizations that can help, she says. You can pay an extra $25 per year to add roadside assistance to your Allstate policy, for example. If you rent a vehicle through its car-sharing service, Avail, roadside assistance is included.

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The more frequently you drive, the more likely your car will break down. In this case, you need roadside assistance more than someone who drives less often. Expert roadside assistants are usually qualified mechanics who can resolve minor automotive issues right there on the roadside. If the reason for your breakdown is more complex, a roadside assistant will likely tow you to a dealership or garage. You’ll be back on track as quickly as possible and removed from what could be a vulnerable situation.

Romeo Raabe discovered that when his Monaco Cayman RV sputtered to a halt on Interstate 43 near Cleveland, Wisconsin, recently. He phoned AAA for help, but a representative said they couldn’t arrive until the next day. The Allgemeiner Deutscher Automobil-Club in Germany began to offer a similar service in 1927. In the Netherlands, a Wegenwacht (road watch) of the Royal Dutch Touring Club (ANWB) started operating only in 1946, because World War II intervened. At TRAXERO, we understand the unique challenges and opportunities that come with working in the roadside assistance industry.

Roadside Assistance Benefits and Services

So today I’m going to show you how you can live your dream of building a highly profitable roadside assistance business. Please see your Chrysler, Dodge, Jeep®, Ram, FIAT® or Alfa Romeo dealer for further details.

The Bottom Line: Is Roadside Assistance Worth It?

“They knew exactly what kind of car I had – a Toyota Corolla – and they were there within a half-hour to fix the tire,” says Czink, a consultant and tour guide. “The road ranger was great,” says Ilg, a PR consultant from Atlanta. “He set up cones and helped my husband change the tire. He also had all the tools needed.” “Roadside assistance is not always something drivers think about before they go on vacation,” says Joan Trach, chief operating officer of Allstate Roadside. On an unusually cool summer morning, I pushed the start on my Honda CR-V and heard a faint buzzing sound, followed by silence. Moments before you’re supposed to leave for vacation, you try to start your car – and it won’t.

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Daniel is a MarketWatch Guides team authority on auto insurance, loans, warranty options, auto services and more. It takes thinking about it carefully to decide if the owner wants to buy a warranty or not. Check out the cheapest car insurance companies for teenagers to find a better deal. Did you know your age and gender can affect how much you pay for car insurance? David had been in the towing and roadside business for three years before we met him. And during that time he had quickly grown to 8 trucks and 6 drivers. His annual sales were in excess of $600,000 but his profits were sadly lacking.

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